If you are experiencing technical difficulties when accessing your textbook or simulation, please attempt the following before contacting us.
- Login via my.stukent.com(If your course is using a LMS platform(e.g. Canvas, Blackboard, Moodle, etc.), you will access Stukent within your LMS platform rather than logging in from our website.)
- Clear cookies and cache in your browser
- Disable any ad blocker on your browser
- Log out and back in again
- Refresh your page
- Double check your internet connection
- Attempt on a different browser
- Attempt on a different device/network
If you are still experiencing issues after doing all of the above, feel free to send us an email (support@stukent.com) with a screenshot attached.
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