Blackboard | Retrieving the Location Url and JWT Data from Stukent Launch

This guide will walk you through the process of obtaining the Location URL & JWT data from the web browser to troubleshoot issues involving the Blackboard-Stukent integration based on your browser.

Google Chrome/Microsoft Edge

1. While in the Blackboard course, go to the Content tab.

2. Find and click on the Stukent launch link.

3. Right click your mouse anywhere in space, and select Inspect.

4. In the side panel, click on the Network tab. Directly under Network, click the checkboxes for Preserve Log and Disable Cache.

5. In the filter field, type redirect. 

6. Click the Refresh button on this browser tab in the top left corner. Wait for the page to reload.

7. On the right side, click on the redirect?subscription-key item from the list.

8. A new side panel will show from the right side, click on the Headers tab that will show.

9. Under the Response Headers section, find the Location item and copy the URL associated with it. Send this to LMS Stukent Support.

10. If you were asked to get JWT information, click the Payload tab next.

11. Find the id_token item, right click it with your mouse, and choose Copy value. Send this information to LMS Stukent Support.

Firefox

1. Open your Blackboard course that uses Stukent.

2. Find and click on the Stukent launch link.

3. Right click your mouse in the white space, and select the Inspect option.

4. Click the Network tab, and then check the checkbox to the right: Disable cache.

5. In the filter field (on the left), type redirect.

6. Click the Refresh button on this browser tab in the top left corner. Wait for the page with the launch button to reload.

7. On the panel at the bottom, click on the redirect?subscription-key item from the list under the File column.

8. A new side panel will show from the right side, click on the Headers tab that will show.

9. Under the Response Headers section, find the Location item and copy the URL associated with it. Send this to LMS Stukent Support.

10. If you were asked to get JWT information, click the Request tab next.

11. Find the id_token item, right click it with your mouse, and choose Copy value. Send this information to LMS Stukent Support.