Canvas | Retrieving the Location URL & JWT

This guide will walk you through the process of obtaining the Location URL & JWT data from the web browser to troubleshoot issues involving the Canvas-Stukent integration based on your browser.

Google Chrome/Microsoft Edge

Gathering the Location URL

1. Click on the "Stukent" navigation item in Canvas.
2. Right click somewhere in the white space. Click on the "Inspect" option.
3. In the side tab that opened, click on the "Network" tab.
4. Directly under "Network", click the checkboxes for "Preserve Log" and "Disable Cache".
5. In the filter field, type "stukent".
6. Reload the browser page using the refresh button in the top left corner.
7. Once it loads, click on the "redirect?subscription-key" item.
8. Ensure you're on the "Headers" tab.
9. Copy and email the URL associated with the "Location" item.

Gathering the JWT Data

1. Ensure you have follow steps 1-7 from above.
2. Click on the 'Payload' tab.
3. Right click the 'id_token' block of text, and use 'Copy Value'.
4. Email this item.

Firefox

Gathering the Location URL

1. Click on the "Stukent" navigation item in Canvas.
2. Right click somewhere in the white space. Click on the "Inspect" option.
3. In the bottom panel that opened, click on the "Network" tab.
4. In the filter field, type "stukent".
5. To the far right, click the checkbox "Disable Cache".
6. Reload the browser page using the refresh button in the top left corner.
7. Once it loads, click on the "redirect?subscription-key" item.
8. Ensure you're on the "Headers" tab.
9. Copy and email the URL associated with the "Location" item under the "Response Headers" section.

Gathering the JWT Data

1. Ensure you have completed steps 1-7 from above.
2. Click on the 'Request' tab.
3. Right click the 'id_token' block of text, and use 'Copy Value'.
4. Email this item.