D2L Brightspace | Retrieving the Location Url and JWT Data

This guide will walk you through the process of obtaining the Location URL & JWT data from the web browser to troubleshoot issues involving the Brightspace-Stukent integration based on your browser.

Google Chrome/Microsoft Edge

Visual Instructions

If you would like a visual step-by-step tutorial, use this link: D2L Stukent Launch | Location URL & JWT (Chrome, M.E.).

Written Instructions

1. Ensure you are in the Content tab of Brightspace.
2. Right click anywhere in the white space, and click "Inspect".
3. In the side panel, click on the "Network" tab.
4. Directly under "Network", click the checkboxes for "Preserve Log" and "Disable Cache".
5. In the filter field, type "redirect".
6. Find and click on the Stukent link.
7. Once it loads, click on the "redirect?subscription-key" item.
8. Ensure you're on the "Headers" tab.
9. Copy and email the URL associated with the "Location" item that is listed under the "Response Headers" section.

If you also need the JWT information, continue below:

1. Ensure you have followed the steps above.
2. Click on the "Payload" tab.
3. Locate the "id_token" item, right click, and use "Copy Value".
4. Email this item.

Firefox

Visual Instructions

If you would like a visual step-by-step tutorial, use this link: D2L Stukent Launch | Location URL & JWT (Firefox).

Written Instructions

Gathering the Location URL

1. Ensure you are in the Content tab of Brightspace.
2. Right click anywhere in the white space, and click "Inspect".
3. In the side panel, click on the "Network" tab.
4. On the far right side of the panel, click the checkbox for  "Disable Cache".
5. In the filter field, type "redirect".
6. Find and click on the Stukent link.
7. Once it loads, click on the "redirect?subscription-key" item.
8. Ensure you're on the "Headers" tab.
9. Copy and email the URL associated with the "Location" item that is listed under the "Response Headers" section.

 

Gathering the JWT Data

1. Ensure you have completed steps 1-7 from above.
2. Click on the 'Request' tab.
3. Right click the 'id_token' block of text, and use 'Copy Value'.
4. Email this item.