Canvas Instructors | How do I check for multiple Stukent tools in Canvas?

During the troubleshooting process, the LMS Stukent Support team may ask you to check if there are multiple Stukent tools enabled in your Canvas course. If there are multiple tools, it will is highly likely there will be issues with the course's connection to Stukent.

Follow the steps below to check for multiple Stukent tools.

***DISCLAIMER: If you find multiple Stukent tools in your Canvas course, you will need to contact the Stukent team for assistance.***

 

Section 01: Open Canvas Settings

1. Go to the "Settings" tab in your Canvas course.
2. Click on the "Apps" tab.

3. Select "View App Configurations".

   

4. Review the list of tools for multiple "Stukent" tools.

   

 

Section 2: Check Deployment ID

Regardless of how many tools are enabled, you will need to gather specific tool information from two places:

1. Follow the steps above and locate a Stukent tool.
2. Click on the gear icon to the right of it.

3. Click on "Deployment Id".

   

4. Take a screenshot of the deployment id that is displayed.

   1. It should look something like the following - '####:a1a1a1a1a1a1a1a1a1a1a1a1a1a1a'.

      

5. Repeat these steps in this section for each Stukent tool that you have the ability to view this information for. If you are unable to view this information for your tool(s), please indicate that to the Stukent representative you are working with.