Digital Marketing Analytics and Business Analytics | A/B testing not loading

If you are having trouble with your A/B testings appearing above in the results, there are usually a few things you can do to allow those to show. An example of this is below: 

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Troubleshooting

  • We recommend making sure you don't have any ad or popup blockers. These can sometimes block these from loading properly. 
  • Logging out completely and logging back in. 
  • Checking your connection. A good strong connection is needed to complete the simulation. If you have any latency in your connection, it can sometimes cause a delay in these populating. 
  • Testing on another browser entirely. 
  • Testing another device. 
  • Additional troubleshooting steps: Basic Troubleshooting
  • If you still encounter trouble with your A/B trials, don't hesitate to reach out to our support team at support@stukent.com and let us know which steps you have completed thus far.
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