Crisis Communication Simternship | Results Review

This article will show a breakdown of the feedback given in the Crisis Communication Simternship, along with some tips of where to look for places to improve.

How to navigate to your Results, which you can access at any time while within the Crisis Communication Simternship:

  1. Click the RESULTS tab under the Crisis Communication Simternship title
  2. Choose which round’s results you would like to view
  3. Once selected, the results page will appear

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Results Review

  1. Check the feedback dials for an overview of where you have performed well and where you may have fallen short. A green result is the goal with these dials.
  2. Check the feedback given beneath each individual selection made for your content. This will give you guidance on what fits and what doesn't. Use that information to choose your future responses.
  3. Check the highlighted color behind your choices on sections like "Emails" for an indication on how well each selection in that area did. 
  4. Read through the feedback given by the Julian client next to each selection made. This will give you a great starting point in understanding where you did well and where you need to improve. 


Tips and Tricks

  • The Radial Dial’s color code can be described as follows:
    • Red indicates that the worst answer or no answer was given
    • Orange indicates that your answer needs improvement. Read the resources provided in your resources tab as well as your inbox to determine the better answer.
    • Yellow indicates that your answer is acceptable, but a better answer was available. 
    • Green indicates the best answer was chosen. This is your goal for each section and round.

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  • The highlighted colors behind choices can be described as follows:
    • A red highlight indicates that the wrong or worst answer was given or action was taken.
    • An orange highlight indicates that some elements of what you selected or did was right, but there is greater room for improvement.
    • A yellow highlight indicates that the answer chosen was either wrong or not the best answer available.
    • A green highlight indicates that the best answer was chosen. This is the goal for each selection. 
  • As you work through the simulation, don’t forget to refer to the information you received in your Inbox. You can also find more information in the Resources tab at the bottom of the page. These sources will help give hints towards finding the best answers.

 

While the Stukent Support team is happy to assist with technical support, we are not marketing experts. Generally, questions about best practices with Crisis Communication should be directed back to your course instructor for best guidance.

 

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